AMC Plans

Annual Maintenance Contracts
Built for Your Business

Comprehensive printer maintenance coverage that keeps your workforce productive all year round.

Printer
Pricing Plans

Choose Your AMC Package

All plans include unlimited service calls and preventive maintenance visits.

Silver
Basic

Non-comprehensive coverage for small offices and homes.

  • 4 Preventive maintenance visits/year
  • Unlimited breakdown calls
  • Labour charges included
  • Spare parts NOT included
  • Consumables NOT included
  • Standby printer
Get Silver Plan
⭐ Most Popular
Gold
Professional

Comprehensive coverage for most corporate requirements.

  • 6 Preventive maintenance visits/year
  • Priority breakdown response
  • Labour charges included
  • All spare parts included
  • Consumables NOT included
  • Standby printer
Get Gold Plan
Platinum
Enterprise

Complete managed print service for large fleets.

  • 12 Preventive maintenance/year
  • 24/7 Priority remote support
  • All spare parts included
  • Consumables included
  • Standby printer provided
  • Dedicated account manager
Get Platinum Plan

What's Included in AMC

Scheduled Visits

Regular preventive maintenance checks to catch issues before they cause downtime.

Priority Support

AMC clients receive priority escalation and same-day onsite response for critical breakdowns.

Spare Parts

Gold/Platinum plans cover genuine OEM spare parts at no additional charge.

Service Reports

Monthly service reports and annual performance analysis for all contract printers.

AMC FAQs

Non-comprehensive AMC covers only labour charges and service visits. Comprehensive (Gold/Platinum) AMC additionally covers spare parts replacement costs, giving full peace of mind.

Silver plan clients get next-business-day response. Gold clients receive same-day response. Platinum clients enjoy 24/7 priority support with guaranteed 4-hour response time.

Yes! We offer fleet AMC contracts for multi-printer environments. Enterprise clients benefit from dedicated account management and enhanced SLAs. Contact us for a custom quote.

Consumables are included only in the Platinum plan. Silver and Gold plans cover spare parts (mechanical) but consumables like toner and ink cartridges are billed separately.

In case of irreparable failure, Platinum plan clients receive a standby printer for business continuity. Gold and Silver plan clients get a discounted replacement purchase offer.

Yes, all AMC plans include onsite service. Our certified engineers will visit your location to diagnose and repair the issue. Workshop service is available as an alternative if preferred.

Ready to Protect Your Printers?

Get a customised quote for your fleet today.

Request AMC Quote